Shipping policy

Last Updated: June 2026

At NEXOR, every product is made specifically for you through our print-on-demand (POD) production process. Please review our shipping policy carefully before placing an order.

1. Order Processing

All NEXOR products are manufactured after an order is placed.

Orders are typically processed within 1–3 business days.
During peak seasons, sales events, or high-demand periods, processing times may be extended.
Orders cannot be modified or cancelled once production has started.

Customers will receive an order confirmation email after placing an order.

2. Shipping Time

After production is completed, orders are shipped to the delivery address provided during checkout.

Estimated delivery times:

India

Standard Shipping: 3–7 business days

International Shipping (if available)

Standard Shipping: 7–21 business days

Delivery times are estimates and may vary depending on location, courier operations, customs processing, weather conditions, and other external factors.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

NEXOR may offer free shipping promotions from time to time at its sole discretion.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).

Customers can use the provided tracking number to monitor shipment progress.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

NEXOR is not responsible for delays, losses, or failed deliveries caused by:

Incorrect addresses
Incomplete addresses
Incorrect contact information
Failure to receive delivery attempts

Additional shipping charges may apply for reshipment requests.

6. Delayed Deliveries

While we strive to deliver orders on time, delivery dates are estimates only.

Delays may occur due to:

Courier service disruptions
Weather conditions
Public holidays
Customs clearance
Transportation issues
High order volumes
Force majeure events

NEXOR shall not be liable for delays caused by circumstances beyond our reasonable control.

7. Lost, Damaged, or Missing Packages

If your order arrives damaged, contains incorrect items, or appears lost in transit, please contact us within 5 days of delivery or the expected delivery date.

Customers may be required to provide:

Order number
Photos or videos of the package and product
Additional information required for investigation

Each claim will be reviewed individually.

8. International Duties and Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, or additional charges imposed by local authorities.

These charges are not included in the product or shipping price unless explicitly stated.

9. Force Majeure

NEXOR shall not be responsible for delays or failure to fulfill orders caused by circumstances beyond our reasonable control, including but not limited to: