Terms of service

 

Last Updated: June 2026

Welcome to NEXOR. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.

1. General

This website is operated by NEXOR. Throughout the site, the terms "we," "us," and "our" refer to NEXOR.

By using this website, you agree to these Terms of Service, our Privacy Policy, Refund & Exchange Policy, and any other policies posted on our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old; or

  • You are using the website under the supervision and consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements under applicable laws.

Minors may browse the website, but purchases may only be made with parental or guardian consent.

3. Products and Services

NEXOR offers apparel and related products through a print-on-demand manufacturing model.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities available for purchase.

  • Refuse service for legitimate business, security, fraud-prevention, or legal reasons.

All product descriptions, images, colors, sizes, and specifications are provided as accurately as possible.

Due to screen settings, photography, lighting conditions, and the print-on-demand manufacturing process, minor variations in color, texture, print placement, or appearance may occur and do not constitute a manufacturing defect.

4. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

All prices are inclusive of applicable GST unless stated otherwise.

We reserve the right to change prices without prior notice.

Payments are processed securely through authorized payment providers. NEXOR does not store complete payment card information.

5. Order Acceptance

After placing an order, you will receive an order confirmation.

Receipt of an order confirmation does not guarantee acceptance of the order.

NEXOR reserves the right to:

  • Refuse or cancel orders.

  • Verify customer information.

  • Limit quantities purchased.

  • Cancel suspicious or fraudulent transactions.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

6. Print-on-Demand Production

As a print-on-demand brand:

  • Products are manufactured after an order is placed.

  • Production typically begins within 24 hours of order confirmation.

  • Orders cannot be cancelled, modified, or refunded once production has started.

Customers are responsible for reviewing product details, size charts, and order information before placing an order.

7. Shipping and Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Operational disruptions

  • High-demand periods

  • Regional restrictions

NEXOR is not responsible for delays caused by third-party logistics providers after dispatch.

Force Majeure

NEXOR shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, strikes, transportation disruptions, internet failures, platform outages, or other force majeure events.

8. Refunds and Exchanges

Refunds, exchanges, and returns are governed by our Refund & Exchange Policy.

By making a purchase, you agree to the terms outlined in that policy.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Brand names

  • Product designs

  • Artwork

  • Images

  • Videos

  • Graphics

  • Text

  • Website content

is the property of NEXOR and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Interfere with website security.

  • Copy or exploit website content without authorization.

  • Engage in fraudulent activity.

Violation of these Terms may result in suspension or termination of access.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

NEXOR is not responsible for the content, privacy practices, security, or availability of any third-party websites or services.

12. Limitation of Liability

To the maximum extent permitted by law, NEXOR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Nothing in these Terms limits rights available under applicable consumer protection laws.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Grievance Redressal

NEXOR is committed to resolving customer concerns fairly and promptly.

  • Complaints will be acknowledged within 48 hours.

  • Reasonable efforts will be made to resolve complaints within 30 days.

For assistance, customers may contact us using the details below.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India.

NEXOR encourages customers to contact us directly to resolve concerns before pursuing legal remedies.

Customers may also seek assistance through the National Consumer Helpline (1800-11-4000) or through consumerhelpline.gov.in.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

16. Contact Information

NEXOR

Ahmedabad, Gujarat – 382220
India

Email: nexor.india@gmail.com

For any questions regarding these Terms of Service, please contact us using the information above.